Answer incoming calls
Use business-specific greetings and instructions so the caller gets a natural first response, even when nobody is available.
Radova Voice is the AI phone layer for businesses that cannot afford to miss enquiries. It answers naturally, gathers the right information and turns conversations into useful, structured actions.
The goal is not simply to answer the phone. Radova Voice is designed to capture the information the business actually needs next.
Use business-specific greetings and instructions so the caller gets a natural first response, even when nobody is available.
Ask relevant questions one at a time and capture the service, quantity, deadline, location and other details needed to understand the job.
Record names, business details and contact information instead of relying on hurried notes or missed voicemail.
Keep a readable record of what the caller asked for, what was discussed and what needs attention next.
Teach the agent your services, quoting rules, common questions and internal boundaries without exposing supplier or operational information customers do not need.
Radova Voice is being designed to feed captured enquiries and follow-up actions directly into Radova Workflow, keeping calls and operations in the same system.
Radova Workflow is the operational system behind customers, jobs, quotes, files, staff and reporting. Voice is the front door for calls.
Radova Voice is being developed as a configurable AI phone layer that understands how each business handles enquiries.